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Product enquiry form

MSIG welcomes all visitors to obtain more information about specific products. All you have to do is fill and submit the form to us. To enable MSIG to provide you with the relevant information, please supply us with as much information as possible. One of our MSIG staff will follow up with you shortly. Please note that all compulsory fields must be filled and they are denoted with an asterisk*.

Personal insurance

(*)Required information

Salutation:
Choose product categories:
Home
Personal Accident
Sports
Travel

Optional information:

Have you ever insured with MSIG?
How did you find out about our website?

Thank you for completing this form. Please click “Submit” to send your feedback to MSIG, or click “Reset” to erase all information you have entered.

Commercial insurance

(*)Required information

Salutation:
Choose product categories:
Employees' Benefits
Employees' Compensation
Engineering
Financial Lines
Liability
Marine
Motor
Package
Property

Optional information:

Have you ever insured with MSIG?
How did you find out about our website?

Thank you for completing this form. Please click “Submit” to send your feedback to MSIG, or click “Reset” to erase all information you have entered.

General enquiry

If you have any questions, please fill up the form and we will get back to you as soon as possible. Thank you.

General enquiry form

(*)Required information

Salutation:
 Customers are advised to compress the email attachment to avoid delivery failure. Maximum file size of each document is 10MB.
One file only.
Allowed types: jpeg, jpg, png, pdf.

Update your details

If any of your contact information has changed, please tell us by filling in the form below.

Customer information update form

(*)Required information

Salutation:
(for identification purpose)
(for identification purpose)
Remark: Please provide all of your policies number if you would update them at once

New correspondence address:

City:

Thank you for completing this form. Please click “Submit” to send your feedback to MSIG, or click “Reset” to erase all information you have entered.

Customer Feedback Form

We treasure the comments on our performance from our valued customers. We work hard to exceed customers’ expectations and we review your feedback regularly and in detail. Please tell us your feedback and we will get back to you as soon as possible. Everything you tell us will be handled in complete confidence.

Customer Feedback Form

(*)Required information

Salutation:
 
Customers are advised to compress the email attachment to avoid delivery failure. Maximum file size of each document is 10MB.
One file only.
Allowed types: jpeg, jpg, png, pdf.

Thank you for completing this form. Please click “Submit” to send your feedback to MSIG, or click “Reset” to erase all information you have entered.

Job opportunities

If you are interested in pursuing an opportunity to work with the best, send your full resume (including contact information, current and expected salary and which position you are applying for) to our Human Resources Department.

Job opportunity application form

Please provide the following details:
(*) Required information

 Applicants are advised to compress the email attachment to avoid delivery failure. Maximum file size of each document is 10MB.
One file only.
Allowed types: doc, docx, pdf.
 
I have read through and agree with the terms stated in the Personal Data Collection Statement

Thank you for completing this form. Please click "Submit" to send your application to MSIG or click "Reset" to erase all information you have entered.
 

Motor Insurance

1.

Report the accident

  1. If the accident involves third party bodily injury, report the case to the police immediately.
  2. Let us have the police reference number and statement for further inquiries.
  3. Do not admit any third party liability without receiving our prior approval. If you receive any communication in any way connected with the accident, please forward them unanswered to us.
2.

Submit the claim form immediately

  1. Complete the claim form. 

    File your claim online

    Or

    Download:
    Notice of Motor Vehicle Accident

  2. Attach copies of the following documents:

    • Property Registration & Car Registration

    • Driver’s Macau ID Card

    • Driver’s Driving Licence

    • Owner’s Macau ID Card

    • Any claims/writs of summons/letters from any third parties

  3. Submit the completed claim form and above documents immediately after the accident/discovery through the online platform or by post to:

    MSIG Insurance (Hong Kong) Limited – Macau Branch
    Claims Department 
    Avenida Da Praia Grande,
    No. 693 Edif. Tai Wah 13 Andar A&B,
    Macau

3.

Sign Letter of Authorisation

Sign a Letter of Authorisation to enable us to obtain the driver's statement from the police.

Important notes
  1. A bad claim record may result in a higher premium at renewal.
  2. Incomplete Notice of Accident cannot be accepted for processing of claim.
  3. It is important that a complete answer be given to every question. If insufficient space is provided for your answers, please continue on a separate sheet.
  4. We may contact you for further information.
  5. For enquiries, please call our Claims Services Hotline at 853-2892 3329.

Choosing general insurance, choosing comprehensive protection

Submitted by admin_9268 on

As people’s living standards become much higher thanks to the technology advancement and society modernisation, we are offered more and more choices to better our daily lives. However, along with that are higher risks. Choosing the right general insurance is a wise way to protect against unforeseen incidents that may occur to you and the things you love.

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