Contact us

Product enquiry form

MSIG welcomes all visitors to obtain more information about specific products. All you have to do is fill and submit the form to us. To enable MSIG to provide you with the relevant information, please supply us with as much information as possible. One of our MSIG staff will follow up with you shortly. Please note that all compulsory fields must be filled and they are denoted with an asterisk*.

Personal insurance

(*)Required information

Salutation:
Choose product categories:
Home
Personal Accident
Sports
Travel

Optional information:

Have you ever insured with MSIG?
How did you find out about our website?

Thank you for completing this form. Please click “Submit” to send your feedback to MSIG, or click “Reset” to erase all information you have entered.

Commercial insurance

(*)Required information

Salutation:
Choose product categories:
Employees' Benefits
Employees' Compensation
Engineering
Financial Lines
Liability
Marine
Motor
Package
Property

Optional information:

Have you ever insured with MSIG?
How did you find out about our website?

Thank you for completing this form. Please click “Submit” to send your feedback to MSIG, or click “Reset” to erase all information you have entered.

General enquiry

If you have any questions, please fill up the form and we will get back to you as soon as possible. Thank you.

General enquiry form

(*)Required information

Salutation:
 Customers are advised to compress the email attachment to avoid delivery failure. Maximum file size of each document is 10MB.
One file only.
Allowed types: jpeg, jpg, png, pdf.

Update your details

If any of your contact information has changed, please tell us by filling in the form below.

Customer information update form

(*)Required information

Salutation:
(for identification purpose)
(for identification purpose)
Remark: Please provide all of your policies number if you would update them at once

New correspondence address:

City:

Thank you for completing this form. Please click “Submit” to send your feedback to MSIG, or click “Reset” to erase all information you have entered.

Customer Feedback Form

We treasure the comments on our performance from our valued customers. We work hard to exceed customers’ expectations and we review your feedback regularly and in detail. Please tell us your feedback and we will get back to you as soon as possible. Everything you tell us will be handled in complete confidence.

Customer Feedback Form

(*)Required information

Salutation:
 
Customers are advised to compress the email attachment to avoid delivery failure. Maximum file size of each document is 10MB.
One file only.
Allowed types: jpeg, jpg, png, pdf.

Thank you for completing this form. Please click “Submit” to send your feedback to MSIG, or click “Reset” to erase all information you have entered.

Job opportunities

If you are interested in pursuing an opportunity to work with the best, send your full resume (including contact information, current and expected salary and which position you are applying for) to our Human Resources Department.

Job opportunity application form

Please provide the following details:
(*) Required information

 Applicants are advised to compress the email attachment to avoid delivery failure. Maximum file size of each document is 10MB.
One file only.
Allowed types: doc, docx, pdf.
 
I have read through and agree with the terms stated in the Personal Data Collection Statement

Thank you for completing this form. Please click "Submit" to send your application to MSIG or click "Reset" to erase all information you have entered.
 

MSIG
Macau

 
Customer service hotline
9:00 am to 12:45 pm,
2:00 pm to 5:45 pm
(Monday to Friday,
except public holidays)
 
Claims services hotline
9:00 am to 12:45 pm,
2:00 pm to 5:45 pm
(Monday to Friday,
except public holidays)
 

Emergency assistance

 
Worldwide travel assistance
  • 24-hour worldwide emergency medical evacuation and repatriation after treatment
  • Deposit guarantee for hospital admission
  • Emergency rerouting, legal assistance, compassionate visit, children escort arrangements, travel information etc
Motor assistance
  • 24-hour emergency roadside assistance
  • 24-hour free towing service
  • Alternate car service
  • 24-hour claims advisory service
  • 24-hour general advisory service

Macau office

Avenida Da Praia Grande No. 693,
Edif Tai Wah 13 Andar A & B, Macau 
Tel: 853 - 2892 3329 
Fax: 853 - 2892 3349

REGIONAL OFFICE

MSIG Holdings (Asia) Pte. Ltd.

4 Shenton Way #27-01 SGX Centre 2, Singapore 068807
Tel: (65) 6827 2828
Fax: (65) 6827 7850
Email: communications@msig-asia.com (for media enquiries)
Website: msig-asia.com

JAPAN (HEAD OFFICE)

MS&AD Insurance Group Holdings, Inc.

Tokyo Sumitomo Twin Building (West Tower)
27-2, Shinkawa 2 Chome
Chuo-ku, Tokyo 104-0033, Japan
Website: ms-ad-hd.com

Mitsui Sumitomo Insurance Company, Limited

9, Kanda-Surugadai 3 Chome
Chiyoda-ku, Tokyo 101-8011, Japan
Website: ms-ins.com