Liability Insurance (Macau)
Claim Procedure
Submit your claim through EASY Claims – 3 steps to file your claims online anytime, anywhere
Simply scan or take a photo of your documents and submit them online wherever you are.
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Inputyour claim information in the online claim form and contact details. |
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Uploada digital copy of relevant supporting documents. |
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Submitand receive an instant SMS, email confirmation and also a tracking number for your registered claim. |
Or submit your claim through post:
Download, print and fill out the paper claim form.
Prepare the following documentary evidence.
- Copy of all documents you have received relating to the claim
- Claims or writs of summons or legal documents, if any
- Colour photographs showing the scene of the accident and the extent of damage or injury
Submit your completed claim form and all relevant documents within 30 days of the accident to MSIG’s office address by post.
Postal address:
MSIG Insurance (Hong Kong) Limited – Macau Branch
Claims Department
Avenida Da Praia Grande No. 693,
Edif Tai Wah 13 Andar A & B, Macau
- Do not admit liability or offer promise or payment to the third party without our prior approval.
- Do not answer any questions concerning claims of the third party until further notice from us.
- We may contact you for more information.