Home Insurance Offer

Submitted by Pace_Chan on

Apply iHome and iHome with Domestic Helper Insurance online to enjoy 25% premium discount

Earn one HK$100 HKTVmall e-voucher and MSIG$1 for every HK$1 net spending
Home Insurance Offer

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Home Insurance Offer

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Test form

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Choose product categories:
Healthcare
Home
Travel
Motor
Personal Accident
Sports

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Product and services enquiries

Enquiries

General enquiry form

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Product and services enquiries hong kong

General enquiry form

General enquiry form

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Salutation:
Customers are advised to compress the email attachment to avoid delivery failure. Maximum file size of each document is 10MB.
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Customer feedback form

Enquiries

Customer feedback

Customer feedback

You may feedback or log a complaint through the below channels. Please include your full name, contact details and policy number or claims number so that we can follow up with you promptly.

 

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Fill in the Customer feedback form below
Post to us
9/F 1111 King’s Road,
Taikoo Shing, Hong Kong
Call us
Customer feedback

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Please click “Submit” to send your feedback to MSIG, or click “Reset” to erase all information you have entered.

 

If you are still dissatisfied with our resolution, you may seek further advice from other independent parties:

Insurance Authority
23/F, 625 King’s Road, North Point,
Hong Kong
The Insurance Complaints Bureau
29/F, Sunshine Plaza, 353 Lockhart Road, Wanchai, Hong Kong
Voluntary Health Insurance Scheme Office
Unit 2902, Millennium City 6, 392 Kwun Tong Road, Kowloon, Hong Kong
Inland Revenue Department (VHIS for tax deduction)
1/F, Revenue Tower, 5 Gloucester Road, Wanchai, Hong Kong

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Enquiries

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Contact us

Services hotline

9:00 am to 5:30 pm (Monday to Friday, except public holidays)

Insurance consulting services (Japanese)
24-hour emergency assistance
Home assistance
  • Locksmith
  • Plumber
  • Electrician
  • Air-conditioner engineer
  • Pest control service
  • General home cleaning service
  • Repair service
  • Emergency nurse assistance
Worldwide travel assistance
  • 24-hour worldwide emergency medical evacuation and repatriation after treatment
  • Deposit guarantee for hospital admission
  • Emergency rerouting, legal assistance, compassionate visit, children escort arrangements, travel information, etc.
Motor assistance
  • 24-hour emergency roadside assistance
  • 24-hour free towing service
  • Alternate car service
  • 24-hour claims advisory service
  • 24-hour general advisory service

 

Find us
Hong Kong office
MSIG Insurance (Hong Kong) Limited
9/F 1111 King’s Road, Taikoo Shing, Hong Kong
Regional office
MSIG Asia Pte Ltd
4 Shenton Way #27-01 SGX Centre 2, Singapore 068807
Japan Head Office
MS&AD Insurance Group, Inc.
Tokyo Sumitomo Twin Building (West Tower) 27-2, Shinkawa 2 Chome, Chuo-ku, Tokyo 104-0033, Japan
 
Mitsui Sumitomo Insurance Company, Limited
9, Kanda-Surugadai 3 Chome Chiyoda-ku, Tokyo 101-8011, Japan