Job opportunity

If you are interested in pursuing an opportunity to broaden your horizons and take the next step in your career, send your full resume (including contact information, current and expected salary and which position you are applying for) to our Human Resources Department.

Read more about Job opportunity

Job opportunities

Job opportunity application form

Please provide the following details:
(*) Required information

Salutation:

Family name:

Given name:

Position applied:

Contact number:

Email address:

Attach resume:

Applicants are advised to compress the email attachment to avoid delivery failure. Maximum file size of each document is 10MB.
One file only.
Allowed types: doc, docx, pdf.

How did you hear about this position?

Supplementary message (if any):

I have read through and agree with the terms stated in the Personal Data Collection Statement

I Agree

Thank you for completing this form. Please click "Submit" to send your application to MSIG or click "Reset" to erase all information you have entered.

Downloads

Marine Cargo Insurance

Submit your claim through EASY Claims – 3 steps to file your claims online anytime, anywhere

Simply scan or take a photo of your documents and submit them online wherever you are.

1.

Report

the damage or loss.

2.

Upload

a digital copy of relevant supporting documents and photos.

3.

Submit

and receive an instant SMS, email confirmation and also a tracking number for your registered claim.

Or submit your claim through post:

Download, print and fill out the paper claim form

Download Marine Cargo Claim Form

Download Notice of Claim (sample)

*For any policy issued at the place other than Hong Kong, please contact Marine Claims Department Hotline via +852 2894 0590 / +852 2894 0502 or fill in the General enquiry form

Prepare the relevant supporting documents

Basic documents for claim assessment:

Original Certificate/Policy of Insurance
Original shipping invoices, packing lists, weight notes etc.
Original Bill of Lading and/or other contract of carriage involved during the voyage
Survey report, cargo exception list or other documentary evidence showing the extent of loss or damage at time of receipt
Copy of Notice of Claim against carriers and/or other parties regarding their liability for the loss or damage.
Download Notice of Claim (sample)
Correspondences exchanged with the carriers and other parties regarding their liability for the loss or damage

Submit your completed claim form and all relevant documents within 30 days of the accident to MSIG’s office address by post

Postal address:

MSIG Insurance (Hong Kong) Limited
Claims Department
9/F 1111 King’s Road,
Taikoo Shing, Hong Kong

For export cargo

Contact our nominated survey/settling agent to conduct a cargo inspection/investigation. Our settling agent will notify and assist us in processing the claim case accordingly.

For import cargo

Once the cargo is discovered damage upon its arrival at Hong Kong, please notify us about the cargo damage immediately and we shall then appoint a competent surveyor to conduct a cargo inspection.

Notes on claim procedure

1. Identify the cargo loss

Detail damage condition or exception on the cargo receipt and take remedial measures to prevent further loss or damage.

2. File notices to us immediately and file a written notice of claim against the forwarders or the carriers

2.1 Report the cargo damage or loss to MSIG Insurance (Hong Kong) Limited through EASY Claims or our designated survey agent (which stated in policy) to conduct cargo inspection immediately.

2.2 File a written notice of claim against the forwarders or the carriers to protect your rights of recovery as soon as damage or loss is discovered.

Download Notice of Claim (sample)

3. Gather claim documents along with supporting documents

Important notes

If the loss is covered by the policy, the survey fee will be paid by us. Otherwise, the cargo owner will have to pay the survey fee.
Incomplete claim forms cannot be accepted for processing of claims.
We may contact you for further information.
It is important that a complete answer be given to every question. If insufficient space is provided for your answers, please continue on a separate sheet.
For enquiries, please call our Marine Claims Department Hotline at +852 2894 0590 / +852 2894 0502 or fill in the General enquiry form.

Marine Cargo Insurance

Submit your claim through EASY Claims – 3 steps to file your claims online anytime, anywhere

Simply scan or take a photo of your documents and submit them online wherever you are.

1.

Report

the damage or loss.

2.

Upload

a digital copy of relevant supporting documents and photos.

3.

Submit

and receive an instant SMS, email confirmation and also a tracking number for your registered claim.

Or submit your claim through post:

Download, print and fill out the paper claim form.

Download Marine Cargo Claim Form

Download Notice of Claim (sample)

*For any policy issued at the place other than Hong Kong, please contact Marine Claims Department Hotline via +852 2894 0590 / +852 2894 0502 or fill in the General enquiry form

Prepare the relevant supporting documents.

Basic documents for claim assessment:

Original Certificate/Policy of Insurance
Original shipping invoices, packing lists, weight notes etc.
Original Bill of Lading and/or other contract of carriage involved during the voyage
Survey report, cargo exception list or other documentary evidence showing the extent of loss or damage at time of receipt
Copy of Notice of Claim against carriers and/or other parties regarding their liability for the loss or damage.
Download Notice of Claim (sample)
Correspondences exchanged with the carriers and other parties regarding their liability for the loss or damage

Submit your completed claim form and all relevant documents within 30 days of the accident to MSIG’s office address by post.

Postal address:

MSIG Insurance (Hong Kong) Limited
Claims Department
9/F 1111 King’s Road,
Taikoo Shing, Hong Kong

For export cargo

Contact our nominated survey/settling agent to conduct a cargo inspection/investigation. Our settling agent will notify and assist us in processing the claim case accordingly.

For import cargo

Once the cargo is discovered damage upon its arrival at Hong Kong, please notify us about the cargo damage immediately and we shall then appoint a competent surveyor to conduct a cargo inspection.

Notes on claim procedure

1. Identify the cargo loss

Detail damage condition or exception on the cargo receipt and take remedial measures to prevent further loss or damage.

2. File notices to us immediately and file a written notice of claim against the forwarders or the carriers

2.1 Report the cargo damage or loss to MSIG Insurance (Hong Kong) Limited through EASY Claims or our designated survey agent (which stated in policy) to conduct cargo inspection immediately.

2.2 File a written notice of claim against the forwarders or the carriers to protect your rights of recovery as soon as damage or loss is discovered.

Download Notice of Claim (sample)

3. Gather claim documents along with supporting documents

Important notes

If the loss is covered by the policy, the survey fee will be paid by us. Otherwise, the cargo owner will have to pay the survey fee.
Incomplete claim forms cannot be accepted for processing of claims.
We may contact you for further information.
It is important that a complete answer be given to every question. If insufficient space is provided for your answers, please continue on a separate sheet.
For enquiries, please call our Marine Claims Department Hotline at +852 2894 0590 / +852 2894 0502 or fill in the General enquiry form.

Liability Insurance

Submit your claim through EASY Claims – 3 steps to file your claims online anytime, anywhere

Simply scan or take a photo of your documents and submit them online wherever you are.

1.

Input

your claim information in the online claim form and contact details.

2.

Upload

a digital copy of relevant supporting documents.

3.

Submit

and receive an instant SMS, email confirmation and also a tracking number for your registered claim.

Or submit your claim through post:

Download, print and fill out the paper claim form.

Public Liability Claim Form

Prepare the following documentary evidence.

Copy of all documents you have received relating to the claim
Claims or writs of summons or legal documents, if any
Colour photographs showing the scene of the accident and the extent of damage or injury

Submit your completed claim form and all relevant documents within 30 days of the accident to MSIG’s office address by post.

Postal address:

MSIG Insurance (Hong Kong) Limited
Claims Department
9/F 1111 King’s Road,
Taikoo Shing, Hong Kong

Important notes

Do not admit liability or offer promise or payment to the third party without our prior approval.
Do not answer any questions concerning claims of the third party until further notice from us.
We may contact you for more information.

Engineering Insurance

Submit your claim through EASY Claims – 3 steps to file your claims online anytime, anywhere

Simply scan or take a photo of your documents and submit them online wherever you are.

1.

Input

your claim information in the online claim form and contact details.

2.

Upload

a digital copy of relevant supporting documents.

3.

Submit

and receive an instant SMS, email confirmation and also a tracking number for your registered claim.

Or submit your claim through post:

Download, print and fill out the paper claim form

Property Insurance Claim Form

Prepare the following documentary evidence

Photographs showing the extent of the loss or damage
A full list of the destroyed or damaged items
Original purchase invoices of the destroyed or damaged items, if available
2 repair or replacement quotations for the destroyed or damaged items for comparison and assessment
Police report and statement, if any
All accounting records, including all stock records, record of the last renovation, rental records, etc.

Submit your completed claim form and all relevant documents within 30 days of the accident to MSIG’s office address by post

Postal address:

MSIG Insurance (Hong Kong) Limited
Claims Department
9/F 1111 King’s Road,
Taikoo Shing, Hong Kong

Important notes

If you have other documents which are not listed but may support your claim application, please also submit them as it may facilitate our processing.
If there is another insurance policy covering the same loss or damage, you should provide a copy of the full set of the policy to us.
Please do not discard, remove or commence any repair works of the destroyed or damaged items without our prior approval.
We may appoint an adjuster to investigate the case.
We may contact you for more information.

Healthcare Insurance

Submit your claim through EASY Claims – 3 steps to file your claims online anytime, anywhere

Simply scan or take a photo of your documents and submit them online wherever you are.

1.

Input

your claim information in the online claim form and contact details.

2.

Upload

a digital copy of relevant supporting documents.

3.

Submit

and receive an instant SMS, email confirmation and also a tracking number for your registered claim.

Or submit your claim through post:

Download, print and fill out the paper claim form

Critical illness Claim Form

Hospital Claim Form

Outpatient Claim Form

Prepare the following supporting documents

Medical reports
Laboratory reports
Referral letters
Discharge summary
Original bills and receipts for claim expenses with treatment date, name of patient, diagnosis & attending physician’s stamp and signature

Submit your completed claim form and all relevant documents within 30 days of the accident to MSIG’s office address by post

Postal address:

MSIG Insurance (Hong Kong) Limited
Claims Department
9/F 1111 King’s Road,
Taikoo Shing, Hong Kong

Notes for submitting the claim through post

Please send copy of the payment document and breakdown if other insurance company has already paid part of the medical expenses.
If you have other documents which are not listed but may support your claim application, please also submit them as it may facilitate our processing.
If insufficient space is provided for your answers, please continue on a separate sheet.
Original receipts will only be returned upon request.
We may contact you for more information.

Downloads

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Optional information:

General enquiry

(*)Required information

Submit your claim through EASY Claims – 3 steps to file your claims online anytime, anywhere

Simply scan or take a photo of your documents and submit them online wherever you are.

1.

Image

Report

2.

Image

Upload

3.

Image

Submit

Or submit your claim through post:

Submit your claim through EASY Claims – 3 steps to file your claims online anytime, anywhere

Simply scan or take a photo of your documents and submit them online wherever you are.

1.

Image

Report

2.

Image

Upload

3.

Image

Submit

Or submit your claim through post:

Submit your claim through EASY Claims – 3 steps to file your claims online anytime, anywhere

Simply scan or take a photo of your documents and submit them online wherever you are.

1.

Image

Input

2.

Image

Upload

3.

Image

Submit

Or submit your claim through post:

Submit your claim through EASY Claims – 3 steps to file your claims online anytime, anywhere

Simply scan or take a photo of your documents and submit them online wherever you are.

1.

Image

Input

2.

Image

Products and
services enquiries