Notify the Labour Department within 14 days (in case of injury) or 7 days (in case of death) after the accident comes to knowledge.

1. Complete the respective forms.

   For sick leave up to 3 days:
   Complete Form 2B

   For sick leave more than 3 days:
   Complete Form 2

   Forms are available from the Labour Department website or through the Labour Department Telephone Enquiry Service Hotline: 2717 1771

2. Send the completed forms to the Labour Department. 

Pay periodical payments to the injured employee at 4/5 of the difference between the employee's monthly earnings at the time of the accident and his/her monthly earnings during the period of temporary incapacity.

Pay medical expenses to the injured employee with daily maximum of medical expenses payable as below: 

• In-patient treatment: HK$300
• Outpatient treatment: HK$300
• Both in-patient and outpatient treatment on the same day: HK$370 

When available, the following documents must be sent to us: 

1. Form 2 or Form 2B (send the original to the Labour Department and the copy to us) 
2. Sick Leave Certificate(s) (Please keep us informed as long as the injured employee is still under sick leave by submitting sick leave certificates on a monthly basis) 
3. Medical expenses receipt(s), if any

1. If the accident involves third party bodily injury, report the case to the police immediately.

2. Let us have the police reference number and statement for further inquiries. 

3. Do not admit any third party liability without receiving our prior approval. If you receive any communication in any way connected with the accident, please forward them unanswered to us.

1. Complete the claim form. 

   File your claim online

   or

   Download:

   • Notice of Motor Vehicle Accident 
   • Motor Windscreen Damage Claim Form 

2. Attach copies of the following documents: 

   • Hong Kong Vehicle Registration Document (both sides) 
   • Driver’s HKID Card
   • Driving Licence
   • Any claims/writs of summons/letters from any third parties

    

3. Submit the completed claim form and above documents immediately after the accident/discovery through the online platform or by post to:

   MSIG Insurance (Hong Kong) Limited 
   Claims Department 
   9/F, Cityplaza One,
   1111 King’s Road,
   Taikoo Shing, Hong Kong

Sign a Letter of Authorisation to enable us to obtain the driver's statement from the police.

File your claim online

or

Download:
General Insurance Claim Form

Submit your completed claim form and all relevant documents within 30 days from the date of incident through the online platform or by post to:

MSIG Insurance (Hong Kong) Limited 
Claims Department 
9/F, Cityplaza One,
1111 King’s Road,
Taikoo Shing, Hong Kong