Contact us
Services hotline
9:00 am to 12:45 pm, 2:00 pm to 5:45 pm (Monday to Friday, except public holidays)
24-hour emergency assistance
Worldwide travel assistance
- 24-hour worldwide emergency medical evacuation and repatriation after treatment
- Deposit guarantee for hospital admission
- Emergency rerouting, legal assistance, compassionate visit, children escort arrangements, travel information, etc.
Motor assistance
- 24-hour emergency roadside assistance
- 24-hour free towing service
- Alternate car service
- 24-hour claims advisory service
- 24-hour general advisory service
Find us
Macau office
MSIG Insurance (Hong Kong) Limited
Avenida Da Praia Grande No. 693, Edif Tai Wah 13 Andar A & B, Macau
Regional office
MSIG Asia Pte Ltd
4 Shenton Way #27-01 SGX Centre 2, Singapore 068807
Japan Head Office
MS&AD Insurance Group Holdings, Inc.
Tokyo Sumitomo Twin Building (West Tower) 27-2, Shinkawa 2 Chome, Chuo-ku, Tokyo 104-0033, Japan
Mitsui Sumitomo Insurance Company, Limited
9, Kanda-Surugadai 3 Chome Chiyoda-ku, Tokyo 101-8011, Japan