Contact us
Services hotline
9:00 am to 5:30 pm (Monday to Friday, except public holidays)
Customer services
Claims services
Insurance consulting services (Japanese)
24-hour emergency assistance
Home assistance
- Locksmith
- Plumber
- Electrician
- Air-conditioner engineer
- Pest control service
- General home cleaning service
- Repair service
- Emergency nurse assistance
Worldwide travel assistance
- 24-hour worldwide emergency medical evacuation and repatriation after treatment
- Deposit guarantee for hospital admission
- Emergency rerouting, legal assistance, compassionate visit, children escort arrangements, travel information, etc.
Motor assistance
- 24-hour emergency roadside assistance
- 24-hour free towing service
- Alternate car service
- 24-hour claims advisory service
- 24-hour general advisory service
Find us
Hong Kong office
MSIG Insurance (Hong Kong) Limited
9/F 1111 King’s Road, Taikoo Shing, Hong Kong
Regional office
MSIG Asia Pte Ltd
4 Shenton Way #27-01 SGX Centre 2, Singapore 068807
Japan Head Office
MS&AD Insurance Group, Inc.
Tokyo Sumitomo Twin Building (West Tower) 27-2, Shinkawa 2 Chome, Chuo-ku, Tokyo 104-0033, Japan
Mitsui Sumitomo Insurance Company, Limited
9, Kanda-Surugadai 3 Chome Chiyoda-ku, Tokyo 101-8011, Japan